Privacy Statement

About iZOOlogic and Privacy Statement

iZOOlogic protects hundreds of the world’s leading brands, across banking, finance and government from cybercrime. We provide strong cyber defense solutions to protect client digital assets.

iZOOlogic headquarters are based in the UK, with operations in the US and Australia. iZOOlogic is registered and has its head office at;

iZOOlogic Limited
Level 30, The Leadenhall Building,
122 Leadenhall Street, EC3V 4AB,
City of London,
UNITED KINGDOM

The Data Protection Officer at iZOOlogic can be contacted at [email protected]. iZOOlogic is committed to protecting the Privacy of our clients, partners, vendors, suppliers, employees, contractors, agencies, prospective Users and visitors to our online resources.

Privacy Statement

iZOOlogic is an information security company providing niche Brand and Security Solutions to end user organisations, corporations and government entities. A core business function or iZOOlogic is to monitor and provide advanced surveillance techniques across the internet and networked resources, and as such is privy to vast amount of data, including sensitive financial and personal data. In conducting business with Clients,Partners, and prospective Clients and Users, iZOOlogic may ask for personal identifiable information, or information relating to a company resources such as Trademark, Copyright, Digital Assets or Intellectual Properties.

iZOOlogic respects and is committed to protecting all client and third party information. iZOOlogic privacy policies reflect current global principles and international security standards on handling personal identifiable information and corporate data including data access and integrity, security, onward transfer and enforcement/oversight.

All iZOOlogic clients, partners, vendors, suppliers and employees are protected by strict Non-Disclosure, Confidentiality clauses, and non-client data is treated with equal gravitas.

iZOOlogic respects the privacy of individuals and organisation and is committed to protecting the data we hold. The iZOOlogic Privacy Policy explains how personal information is collected, stored, disclosed, transferred and managed by IZOOlogic.

iZOOlogic privacy policies and data protection practices comply with the law in the United Kingdom, European Union, United States of America and the residing country of the client and aims to earn the trust, respect and confidence in iZOOlogic.

iZOOlogic is accountable to English law in the United Kingdom, and laws of our maintained offices in the United States of America, Australia and the European Union. iZOOlogic is also accountable to local laws where our clients reside or have their primary premises. iZOOlogic Privacy regulations comply to The General Data Protection Regulation 2016/679 in the EU/EC. iZOOlogic operates under practices and to the frameworks of ISO/IEC 27001 (International Organization for Standardization – www.iso.org) and AICPA, Trust Services Principles and Criteria (System and Organization Controls (“SOC”)) (www.aicpa.org). iZOOlogic’s information security practices establish and govern areas of security applicable to iZOOlogic and customers’ use of iZOOlogic services.

Personal Information we collect

iZOOlogic collects personal information to provide corporate information security services. iZOOlogic collects the following types of information from organisations;

Client Data – much of the client data we collect to protect client electronic channels is already in the public domain. Sensitive and private data is processed in secure data centres, according to ISO/IEC 27000 standards, and to the regulatory and compliance framework of the central banks where iZOOlogic operates. Compromised or Leaked data that we discover that is owned by the Client is returned via a secure channels and Data Loss Recovery services.

Non-Client Data – in conducting operations iZOOlogic routinely discovers private or sensitive data that belongs to third parties, including government, corporations and individuals. This data is disposed of in an appropriate manner and/or reported government and law enforcement agencies if and when required.

iZOOlogic will inform all third party individuals the purpose for collecting personal information and only use such information as required by applicable laws and only for the described legitimate purposes.

iZOOlogic may also collect information relating to the use of websites and portals through the use of various technologies, including cookies.

In conducting core monitoring services, iZOOlogic will identify many end user artefacts and sensitive data that relates to client organisations such as compromised credit cards and email accounts, bank/financial accounts and details, hacking tools, source code, phishing kits and other privileged information.

iZOOlogic will use best endeavours tomonitor and identify compromised and/or sensitive data, securely recover compromised and/or sensitive data;attempt to provide mitigation at the point of compromise and return such data and artefacts back to the client at the earliest time via the iZOOlabs Incident Management portal.

iZOOlogic will in no way use any technical means or methodologies to interfere with third party resources to hide, recover or tamper with third party information without the written permission of the direct owners.

How we Collect your Personl Information

Personal Identifiable Information and Corporate Data is collected and discovered by the propriety monitoring systems of iZOOlogic and collated from third party public and private sources. Monitoring and Detection techniques are the intellectual property of iZOOlogic. iZOOlogic operates within the Common Law of England and the United Kingdom, United States of America, Australia, European Union and the residing country where the client is based.

In delivering services to the Subscriber, iZOOlogic may ask the Subscriber or Partners for information such a personal contact details, corporate brands, domains, web presences, IPs, nameservers, BINs, SORT code, and asset indicators – for the sole purpose of delivering security services.

How we use your Personl Information

IZOOlogic uses your informationto provide Security Services as per the Subscriber Agreement to protect the organisation from a range of cybercrime and online abuse. Personal and corporate information is also used to notify clients, partners of services updates, security events and incidents, for the purpose of business development, customer relations and contract management within the framework of the Agreements.

iZOOlogic may also provide you with marketing informationthat you have requested from us, and all marketing communication and be opted out of via the unsubscribe link in emails or return of reply of email or via contacting [email protected].

We collect information on job applicants when they submit information to IZOOlogic including their name, address, email and phone number together with information about their suitability for any position. We will process similar information if you made your application via a recruitment agency.

IZOOlogic may use and share information in a de-identified form that does not allow an individual or client to be identified, primarily for the purpose of industry benchmarking of cybercrime statistics. iZOOlogic does not sell or share any personal or corporate information to any third parties.

Legal basis to Process your Information

Under the General Data Protection Regulation (GDPR) the lawful bases for processing your personal data are:

Nothing in this document shall limit the requirement to comply with data protection laws or other legislation in accordance with applicable law in the country where the processing takes place. For the purposes of compliance with data protection legislation by IZOOlogic the relevant Supervisory Authority will be the Information Commissioner’s Office in the United Kingdom.

International Transfer of Information and data

As a global company, iZOOlogic may transfer personal or corporate data outside of the country where the data is collected where data protection standards may be different, however, under no circumstances will iZOOlogic disclose any data to third parties without express written notification and approval.

iZOOlogic hosts infrastructure in many different jurisdictions to comply with local data privacy laws and central bank / financial regulatory standards. No sensitive client data will be shipped outside of their country with express client authorization and approval of the client.

iZOOlogic may share your personal data with otheriZOOlogic entities and third parties located inside and outside the EU. When we do so we ensure there is a similar degree of protection in managing your information by verifying that the recipient hosts comply with the iZOOlogic Privacy Statement and Data Protection Statement.

Use of Third Party Links

The iZOOlogic website (www.izoologic.com) from time to time may contain links to and from the websites of our partner networks, suppliers, business associates, clients, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that IZOOlogic does not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

Your Legal Rights

You have the following rights regarding your information subject to certain exemptions. You can:

Request access to your personal data (commonly known as a “data subject access request”). This enables you to receive a copy of the personal data we hold about you.

Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.

Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your erasure request for specific legal reasons which will be communicated to you in writing, if applicable, at the time of your request.

Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:

Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right may only apply to automated information which you initially provided consent for IZOOlogic to use or where IZOOlogic used the information to perform a contract with you.

Withdraw consent at any time where IZOOlogic is relying on consent to process your personal data. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. IZOOlogic will advise you if this is the case at the time you withdraw your consent.

To exercise any of these rights please contact the Data Protection Officer at [email protected] or The Data Protection Officer, iZOOlogic Limited, Level 30, The Leadenhall Building,122 Leadenhall Street, EC3V 4AB, City of London, UNITED KINGDOM.

IZOOlogic may need to verify your identity or to take other steps to respond to your request. No fee will be charged for such a request.

Complaints

You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the United Kingdom, supervisory authority for data protection issues (www.ico.org.uk). We would appreciate the chance to deal with your concerns through our own complaints procedure before you approach the ICO which is in line with best practice. This may also enable any issues to be dealt with and resolved more speedily.

Complaints should be sent to theData Protection Officer at [email protected] or The Data Protection Officer, iZOOlogic Limited, Level 30, The Leadenhall Building,122 Leadenhall Street, EC3V 4AB, City of London, UNITED KINGDOM.Nothing in this document shall limit the ability of the individual to assert their rights in accordance with applicable privacy laws or other legislation in the country where the processing takes place.

Changes to the Privacy Policy

IZOOlogic reserves the right to change, update, modify, add or remove any part of this Policy from time to time and at our sole discretion to reflect changes to technology, our legal obligations and information handling practices. IZOOlogic will alert you to any changes by indicating on this Policy the date it was last updated.

When you visit the site, you are accepting the current version of this Policy as posted on the site at that time. If you do not accept this Privacy Policy you should not use this website. IZOOlogic recommends that users revisit this Policy on occasion to learn of any changes.

Cookie Policy

When you visit the IZOOlogic website IZOOlogic uses a technology that many other websites employ which are small data files stored on your computer’s hard drive, to collect information (“Cookies”). If your browser is set to accept Cookies, then your browser adds the text in a small file. Further information can be found in our Cookies Policy.

When you visit the IZOOlogic website IZOOlogic uses a technology that many other websites employ which are small data files stored on your computer’s hard drive, to collect information (“Cookies”). If your browser is set to accept Cookies, then your browser downloads the small text file to your device.

IZOOlogic does not use cookies to read any other information on your computer’s hard drive. It uses the technology to enhance your experience on our website, to authenticate your access to various areas of the site, and to tailor the content to your preferences. Cookies also help us analyse web traffic in general.

Information gathered through cookies and web server logs may include the date and time of visits, the pages viewed, time spent at our website, and the websites visited just before and just after our website. This information is collected on an aggregate basis.

You may refuse to accept Cookies by activating the relevant setting on your browser, however if you select this you may be unable to access certain parts of our website. Unless you have adjusted your browser setting so that it will refuse Cookies, our system will issue Cookies when you log on to our website.
You can find more information about cookies on the AllAboutCookies website at www.allaboutcookies.org

IZOOlogic also uses web beacons, or transparent GIF files, provided by our service provider to report activity on our site. The beacons help us manage our online advertising and measure its effectiveness. These files enable our service provider to recognise a Cookie on your web browser, which in turn enables us to learn which of our communications are most effective.

We use non-identifying information collected on our website in the aggregate form to better understand your use of the website and to enhance your experience. For example, we may use the information to improve the design and content of our website or to analyse the services that we offer. To help us do this we use the following cookies:

Strictly necessary cookies. These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work. These cookies do not store any personally identifiable information.

Performance cookies. They allow us to recognise and count the number of visitors and help us to know which pages are the most and least popular and see how visitors move around the site. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site and will not be able to monitor its performance.

Functionality cookies. These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region). If you do not allow these cookies, then some or all of these services may not function properly.

Targeting cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites. If you do not allow these cookies, you will experience less targeted advertising.

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

Terms of Service

iZOOlogic provides various online resources to clients and other third parties such as security vendors and government agencies.

iZOOlogic resources and client data are generally accessible via the iZOOlabs Incident Management Portal requiring log in account credentials. The User of iZOOlogic secure resources are responsible for maintaining the confidentiality and security of the account credentials and for any and all activity that occurs under your account. The User should not in any circumstance pass on or distribute iZOOlogic account credentials via any means, electronically, written or verbal. You agree to notify iZOOlogic of any unauthorized use or breach of your account at the absolute earliest time.

Information on the iZOOlogic websites, portals, documentation or electronic mail, written documentation is the Intellectual Property of iZOOlogic, parts thereof, may not be copied, transmitted or disclosed to any third parties other than direct employees of client organisations.

Terms and Conditiond and Risk Warnings

The content of this website is issued by iZOOlogic Limited.

iZOOlogic has taken all reasonable care to ensure that the information contained in this website is accurate at the time of publication. iZOOlogic content, advise and services do not provide a guarantee that a subscription to the iZOOlogic services will remediate, prevent, or mitigate any or all financial losses from cybercrime.